| |
 |
| |
| Why Cable Modems? |
 |
| When ResNet service was
installed at Storke and West Campus apartments, it was
not feasible to install the standard ethernet connectivity
due to the building layout. Cable modem technology operates
over existing coaxial cable was determined to be the best
solution. |
| |
| How fast is my cable modem
service? |
- 375Mbps is available to all UCSB ResNet users
- Performance increases dramatically when on-campus
residents are gone (e.g.: Winter Break, Spring Break)
|
|
| |
| How do I tell if my cable modem is working? |
- Motorola Cable Modems: look at the light marked "cable". It should be on solid. If it is flashing
or not lit, contact the ResNet cable modem hotline at 893-7376.
|
| |
| What should I do if my service doesn't work
or is excessively slow? |
- Contact the ResNet cable modem hotline at
893-7376
|
| |
| How do I find out about scheduled outages
or widespread problems? |
|
| |
| In Conclusion |
| ResNet staff strives to create a high performance,
reliable, easy-to-use service for Family Student Housing residents.
If you feel that ResNet is performing poorly or have any other
concerns, we welcome your comments. Please send us an email
at resnet@housing.ucsb.edu. |
| |
 |
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