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One successful way to build partnerships is to accomplish tasks through work groups. Work groups bring together staff from various units within H&RS, as well as staff from across campus, to draw upon the expertise of those who can best resolve problems. Below are examples of several work groups that operated successfully this year.   In Apartment & Community Living, a Playground Committee comprised of Family Student Housing (FSH) staff and residents and members of the Grounds department saw to the completion of the new playground. The Tenant’s Association joined with the Apartment Living and FSH staff in planning logistics for the Storke renovation. When swallows and other “critters” became a concern in Family Student Housing, members of the Tenant’s Association, FSH staff, and Residential Operations negotiated resolutions that would meet the needs of groups who wanted to protect the critters as well as those who were being negatively affected by the critters. A group comprised of Single Student Apartment (SSA) student staff, University Police, the Community Service Organization (CSO) and Parking Services resolved concerns about parking in the SSA area. Residential Dining Services, Business Services, Information Systems and the UCen Marketing staff worked together to evaluate current dining access and implement several improvements, including installation of new ACCESS card swiping units. This collaborative effort dramatically increased efficiency, stability of the system and ultimately customer satisfaction. The Convocation planning committee continued a history of collaboration between Student Affairs and H&RS staff. Many faculty and administrators from around campus were also included in this effort. All divisions and departments worked together to provide tremendous service to students and parents during Move-In Day. The day was a resounding success as Residential Life, Parking Services, Dining Services, and all of the Operations departments made intensive preparations for the addition of Manzanita Village to the move-in process. The excitement and cohesiveness was evident as everyone pitched in.