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| Accounting |
- Implemented on-line travel system throughout H&RS Units.
- Worked with campus Accounting office and Conference Services
to modify the financial posting process in order to avoid double
booking of conference services income for on-campus clients.
- Developed new account structure for both Manzanita Village and
Francisco Torres. Redesigned the allocation system to transfer
costs from clearing accounts to the facilities.
- Worked with UC Washington Center personnel to monitor and control
the revised financial processes associated with the new facility.
- Developed new mission statement and goals to improve customer
service in our unit.
- Worked with Audit Services and Dining Services on departmental
audit. Began process to address audit findings.
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| Personnel & Payroll |
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- Analyzed the effectiveness of the recent change
of Sub 2 career staff to Sub 1 and assured that the process change
is working as expected.
- Conducted quarterly PPS Users Group meetings to
disseminate all policy changes and review current processes.
- Implemented new Personal Service Agreement (PSA)
process and evaluated effectiveness. Assisted other H&RS units
with PSA’s when appropriate.
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| Student Activity Accounts |
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- Expanded RHA bookkeeping to include Manzanita Village, and conducted
RHA training using PowerPoint presentation.
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| Major Maintenance |
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- Explored possibility of using Quickbooks for major maintenance.
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| Training & Development |
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- Developed three new Professional Competency Year 2 Programs
for Supervisors, Program Managers, and Directors.
- Researched initial design for a Professional Competency program
for Spanish speaking employees.
- Interviewed and filmed approximately 40 employees for the H&RS
New Employee Orientation Video. Began editing approximately 12
hours of video tapings in preparation for the final cut of the
Orientation video.
- Administered the seventh year of the Mentor of Exceptional Service
Award.
- Developed and expanded the “We are About” peer awards
which honor and emphasize department values.
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| Information Systems |
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- Began integration of Francisco Torres into ResNet, the administrative
network, and existing information systems.
- Expanded Uniprint to all computer labs and introduced charges
for excess printing.
- Implemented The Management Authority (TMA) Studio and migrated
TMA to the SQL Server.
- Evaluated needs and sought solutions for a room scheduling system
for Conference Services. The Dean Evans & Associates EMS system
was selected and has been successfully implemented.
- Implemented module of Conference Programmer which supports Web
forms for applicants, as well as an on-line credit card payment
process.
- Streamlined Judicial incidents reporting process, and purchased
a commercial Judicial system from Pave Technologies, with plans
to go live in the Fall Quarter.
- Provided residence halls move-in information on line, via a
combination of email with links to on-line information plus mailing
of a limited amount of essential printed materials.
- Revamped housing lottery system, and expanded on-line Personal
Preference Form.
- Posted Room Assignments results on line and emailed room assignments
directly to new residents.
- Defined and began implementation of a Departmental Information
Systems Security Policy.
- Developed information systems disaster recovery plan.
- Evaluated needs and implemented improved business processes
for student applications for employment.
- Explored alternatives to Access card system. Worked with Dining
and UCen staff to improve current access system.
- Set up world-class computer facility for residential students
to use in the DeAnza Resource Center, with state-of-the-art equipment
and software.
- Adapted Information System’s web-based time card system
for use by Conference Services and Residential Operations student
workers.
- Fine-tuned backup and archive storage strategy, and acquired
a state-of-the-art data security safe.
- Increased speed of administrative Housing network from 10 to
100 MBps. ResNet connectivity to off-campus destinations was increased
from 50 MBps to 75 MBps, with approval from the campus to go as
high as 100 MBps.
- Purchased and implemented software to intercept and block most
of the spam our users receive.
- Conducted several collaborative work group pilot projects using
Microsoft SharePoint Teams Services in order to evaluate this
product.
- Specified and installed a new large-capacity server to support
our database needs.
- Implemented Microsoft Operations Management system to assist
in management of our increasingly complex server environment.
The reliability of our email, database, file and print services,
and web servers remains extremely high.
- Established wireless zone in parts of Manzanita Village and
the Santa Ynez Apartments in response to resident requests.
- Identified software product called Property Tracker to track
items checked out to residents at the residence hall front desks.
- Upgraded all desktops to Windows 2000 operating system.
- Downloaded certain student information to the Pocket PC’s
carried by RD’s and ARD’s to supplement the binder
of emergency information that is maintained as part of the emergency
preparedness system.
- Developed link to ergonomic information from every desktop in
Housing. The campus acquired rights to an ergonomics information
CD developed at Stanford, and every University of California,
Santa Barbara department is to make this information available
to every clerical employee.
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