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- Reviewed and created plans for 8%, 10% and 12% budget cuts for
the Community Housing Office, while continuing to meet existing
goals and service levels.
- Designed new on-call system to include all Apartment Living
Resident Coordinators (RC’s) for all facilities.
- Opened the ADA-compliant and “kid approved” Storke
playground, in collaboration with the Grounds department and residents.
- Trained all lead staff in the basics of transformative mediation
skills.
- Designed with residents a process to facilitate a smooth transition
for residents moving due to the Storke renovation/redevelopment
project.
- Became sole source for apartment rental information for faculty.
- Worked with Single Student Apartment Community Council (SSACC)
to update and revise the resident government’s constitution
and bylaws.
- Designed and educated residents on the new move-out initial
inspection process, in compliance with new state legislation.
- Trained all staff on the Learning Center Resolution Model and
skills and used this approach in all interactions with residents/community
members.
- Upgraded the office environment of Family Student Housing satellite
offices.
- Redesigned resident newsletters and the Community Housing Survival
Guide to be more reader friendly.
- Increased efficiency by sending more Assignment Services notices
and contracts via email and by having residents enter more personal
information (e.g., emergency contacts and vehicle information)
on-line.
- Designed and carried out joint selection, hiring and training
program with Family Student Housing and Single Student Apartment
staff.
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