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Housing
& Residential Services (H&RS) provides
housing and residential life services for: |
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Housing
& Residential Services |
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- 7320 students in 8 residence halls and 6 apartment
complexes
- 65 for-sale homes and 70 rental apartments for
faculty
- 10,000 students adjacent to the campus
- 23,000 conferees during the summer
- 449 full-time career employees
- 800+ part-time student and casual employees
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| H&RS Mission Statement |
| UCSB is a distinguished university recognized
for its leadership by state, national, and world academic communities.
Housing & Residential Services exists as an integral part
of the educational program and academic services of UCSB. Inherent
in the operation is the formation and support of an atmosphere
conducive to living and learning. H&RS promotes the academic
mission of UCSB and creates through support services and developmental
programs a sense of community among students, faculty and staff. |
| The mission of Housing & Residential
Services is based on the following premises: |
- Learning is a continuous process
- A community is positively served by responsible social
behavior
- The professional and paraprofessional staff serve as role
models to the larger community
- People learn from diversity
- Environment affects behavior: A positive environment promotes
positive behavior
- Community action and involvement are key ingredients in
the democratic process
- Proper nourishment is equally important to a student’s
intellectual development
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| What We Are About |
| New hires in Housing & Residential Services
are given a laminated card when they begin with seven sentences
stating the core values H&RS employees try to exemplify
in their daily work. These were developed by employees within
the department to reflect what “we are about” in
our service to the organization, in our relationships with fellow
employees, and most importantly in our work for our customers. |
- Exceptional service to those we serve
- Continuous learning & growth
- Respecting & understanding individual differences
- Building partnerships & helping others succeed
- Being environmentally sensitive
- Having fun & being passionate about our work
- Striving to be the best!
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| Strategic Plan |
| UCSB Housing & Residential Life has a long history of strategic planning, and in 2008 we updated our strategic plan. We use this plan across all of our units and in collaboration with our residents to focus and build upon our strengths as an organization and to create “The Best Housing Experience” for our residents. |
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| (In the spirit of sharing best practices, our “2020 Vision: The Best Housing Experience” Strategic Plan Publication is listed below, along with two professional presentations about successful strategic planning and the appreciative inquiry methodology that we used in our planning process.) |
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| H&RS Annual Report |
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| Departments in Housing & Residential Services |
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Executive
Director's Office
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- Provides oversight for all departments within Housing
& Residential Services
- H&RS is a campus auxiliary department within
the Administrative Services Division reporting to
the Vice Chancellor for Administrative Services
- staff
& phones
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| Apartment
& Community Living |
- Responsible for all aspects of Family, Graduate and Undergraduate apartment living for 3900+ residents including
faculty, undergraduate, and graduate students
- Oversees the Community Housing Office which assists
students, faculty and staff with rental options, landlord/tenant
issues and dispute resolution
- Provides support and advisement to the Santa Barbara
Housing Co-op in Isla Vista
- staff
& phones
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| Business
& Financial Planning |
- Responsible for fiscal and administrative services
- Maintains program oversight of Budget & Finance,
Information Systems & Technology, Campus Conference Services, Faculty Housing
Services, and Human Resource Development
- staff
& phones
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| Residential
Dining |
- Operates four dining commons: Carrillo, Ortega,
Portola, and De La Guerra
- Serves more than 2 million meals each year to resident
students, faculty, staff, guests and summer conferees
- Employs a professional career staff of 175 and a
part time student staff of 500
- Coordinates food concessions at all campus Arts
& Lectures and sporting events
- Provides meals and catering for adult and youth
conference attendees during the summer
- Coordinates special event catering for university
functions
- staff
& phones
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| Residential
Life |
- Responsible for the well being and quality of life
for residence hall students
- Supervises the live-in staff that facilitate social,
academic and educational programming, as well as counseling
and campus resource referrals
- Oversees Residence Hall Assignment Services, Residence
Hall Association (RHA), and residents conduct
- staff
& phones
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| Residential
Operations |
- Responsible for day-to-day operations and maintenance
of housing facilities in addition to long-range planning
and implementation of renovations and refurbishment
- Departments include: Landscaping and Custodial Services,
Maintenance Services and Energy Programs, and Project
Management.
- staff
& phones
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