I am pleased to share this report, which chronicles the achievements and contributions by individual members and program units in Housing & Residential Services during the 2003-04 academic year. With the acquisition and construction of new residence halls in recent years, we have achieved our goal of being able to offer housing to all incoming UCSB freshman. We have also managed to provide excellent housing options for continuing students and families. As a result, our services have been expanded and improved upon, and the successes are shared herein.

H&RS provides housing and associated residential life services for UCSB’s undergraduate student, graduate student and faculty population. We employ a staff of 692 FTE in the department which equates to 422 regular employees and more than 800 student employees. H&RS is a campus auxiliary department within the division of Administrative Services reporting to the Vice Chancellor, Administrative Services. As Executive Director of Housing & Residential Services, I serve as UC Santa Barbara’s chief housing officer.

Our organizational structure is designed to permit cooperation in managing the service programs within the organization. The programs include Apartment & Community Living (Family Student Housing, Single Student Apartments, Community Housing Office), Business & Financial Services (Budget & Finance, Faculty Housing Services, Information Systems & Technology, Human Resource Development), Residential Dining Services, Residential Life, and Residential Operations (Maintenance & Energy Programs, Custodial & Landscaping Services, Campus Conference Services, Project Management). This organizational structure works to provide specific focus to the primary services of the housing program.

A significant amount of my time has been spent on preparing for the challenge of adding new housing options for faculty, staff and students and successfully developing staff members to handle our expanded housing base. Integrating the talents of our staff into our environment remains a key ingredient of our daily work. As our housing base grows our focus will remain on providing exceptional service to those we serve.

It is important to take a moment to acknowledge the hard work of the people in Housing & Residential Services even as we continue to set our sights on new goals. Thank you for reading about the accomplishments from 2003-04.